Disclaimer

This Disclaimer applies to your use of the Buzzmax.ca website and the services provided by Zinam Consulting Inc., operating as Buzzmax.ca (“Buzzmax”), including AI Answering Service, Business Phone / Hosted PBX / Cloud PBX, Call Centre Solutions, Internet Service, and any other service we offer (collectively, the “Services”). This Disclaimer should be read together with our Terms of Service.

1. Website Content

This website, and the information, content, and materials on it, including pricing, features, and availability, is provided on an “as is” and “as available” basis. While we make reasonable efforts to keep information on this website accurate and up to date, Buzzmax makes no representation or warranty, express or implied, as to the accuracy, completeness, or reliability of any content on this website, and reserves the right to correct errors and to change pricing, features, or availability of any Service at any time.

2. AI-Generated Content

Some Services, including AI Answering Service and features of Call Centre Solutions such as message transcription, summarization, and call sentiment analysis, use artificial intelligence to interpret, summarize, or respond to calls and messages. AI-generated output may occasionally be inaccurate, incomplete, or fail to reflect the caller’s intent, particularly for urgent, medical, legal, or safety related matters. You are responsible for reviewing AI-generated output before relying on it for any important decision, and for maintaining an appropriate escalation process for calls that require human judgment.

3. Suitability of the Services

The Services are general-purpose communications tools and are not designed to meet the specific requirements of every business. It is your responsibility to assess whether a given Service is suitable for your intended use, including for regulatory, compliance, or industry-specific requirements that may apply to your business.

4. No Warranty; Limitation of Liability

To the fullest extent permitted by law, Buzzmax disclaims all warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose, in connection with this website and the Services. Buzzmax is not liable for any damages of any kind, including direct, indirect, incidental, or consequential damages, arising from your use of, or inability to use, this website or the Services, except as expressly set out in our Terms of Service or as required by applicable Ontario or federal law. Nothing in this Disclaimer limits any liability that cannot be lawfully excluded.

5. Billing, Refunds, and Cancellation

Details of our billing cycles, accepted payment methods, and cancellation and refund policies are set out in our Payment Policies, which form part of your agreement with Buzzmax.

6. External Links

Our website may contain links to third-party websites that are not operated by Buzzmax. We are not responsible for the content, accuracy, or privacy practices of any third-party website, and including a link does not imply endorsement.

7. Changes to This Disclaimer

We may update this Disclaimer from time to time by posting a revised version on our website with an updated “last updated” date.